Product Line: VERDE
The Cluster Master is used to redeem a license key with the
Management Portal. Upon successful redemption the Management Portal sends
licensing information (e.g., number of seats, type, duration, etc.) to the
Cluster Master. The Cluster Master then encrypts and saves that licensing
information to a local database.
This local database is not visible to cluster master failover
candidate servers. In fact, the data is encrypted in a way that only the
Cluster Master can read. Therefore, even if the database is exposed to failover
candidate servers it could not decrypt the data. This method was implemented to
prevent possible licensing abuse.
We have some ideas of how to resolve this issue and it will be
included in 8.3.
In the meantime, as a temporary workaround we can provide the
customer with another license key for the appropriate number of seats for a
limited duration (e.g., 6 months). This license key should be redeemed by the failover
candidate so it has it's own licensing information. Then, if the
Cluster Master fails and the failover candidate assumes the main functionality
it will already have licensing. Let me know if you would like a license key for
this - need to tell me the number of seats required.
Alternatively, the customer (or you) can always reallocate
licenses in the Management Portal from the failed Cluster Master to the
registered failover candidate. However, this implies that there is not instant
functionality of the failover candidate as it requires human intervention to
allocate licenses.
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