Citrix receiver Protocol error 1046

Citrix receiver Protocol error 1046

Citrix receiver Protocol error 1046

If you are running the Citrix receiver in a vSpace session and are getting the Virtual Driver error, use the registry keys below to set time values until success, 20 should work.


The error is caused due to the the fact that the session will time out before the encryption string is set up.


The Virtual Driver is not Loaded


Ø  If receiving the Citrix Error: (Error 1046: The Virtual Driver is not Loaded)

·     AND, when connecting from the local workstation or through Remote Desktop, there is no error message and the connection is successful.


If the above is true, please take the following action, add the below registry key using regedit to allow the timer for the protocol connection to establish correctly.

 This may require a system reboot to apply.

Always remember to be careful, serious system harm can be done to your Windows Operating System with the regedit tool if improperly used.

On 64-bit Windows:
 Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client
 Name: VdLoadUnLoadTimeOut
 Data: Any value in seconds

If added as Decimal, the Data is 0x00000014 (20)

If added as Hexadecimal, the Data is 0x00000020  (32)

Article: 1011

    • Related Articles

    • N Series: Citrix Receiver and Certificates Update

      This article is for customers who are experiencing challenges connecting after a change to their Citrix receiver version or update to their environment certificates. When Citrix released the Linux SoC Receiver version 13.X they changed the standard ...
    • How do I get support for my N-Series device?

      The N-Series product family includes the 400, 500, 500W, and 600.  The N-Series 400 has reached its “End of Support” date and is therefore limited to self-help via our KB articles in this portal.  The 500, 500W, and 600 will reach end of support ...
    • Virtual Machine deployment tips for vSpace Pro deployment

      vSpace Pro can be deployed on a Virtual Machine environment, just the same as a Bare Metal (hardware) environment.  However, here are some tips we have for you if you choose to deploy a VM with vSpace.   It is assumed that you are comfortable and ...
    • VERDE User Side Error Codes

      Product Line:  VERDE If we talk about the VERDE VDI client mode then we need to distinguish between two types of communication: User authentication and enumeration of VERDE VDI desktops. Terminal connections to VERDE VDI desktops.   The RX-series GUI ...
    • Printer Driver Installation

      Manual Printer Driver Installation Procedure Open Control Panel  Go to Devices and Printers Select Printers section and go to ‘Print server properties’ Go to Drivers page and click on ‘Add’ button. Click on ‘Have Disk..’ button and browse printer ...