After an Electrical Outage, an Obscure Error/Bug Can Result in Total Loss of VERDEOS Networking
Product Line: VERDE
There's a rather esoteric bug in VERDEOS. Its occurrence is rather rare. But, I'm providing the symptoms and the workaround/fix.
Symptoms:
- This is specific to VERDEOS
All the VERDEOS OVS NICS disappear.
Only the server's original NICS are seen when
you run ifconfig (NETWORK0 and vbinat0 are missing).
if you attempt to start VERDE services, you
receive a failure. I’ve attached the two logs that indicate the errors.
If you try to access the VERDE menu (/usr/lib/verde/bin/verde-menu), the install screen flashes and returns to the Linux prompt
To Resolve:
- The following file needs to be renamed: var/lib/verde/VerdeNetConfig.pkl
mv /var/lib/verde/VerdeNetConfig.pkl /var/lib/verde/VerdeNetConfig.pkl_back
Ensure VERDE service is stopped: service VERDE stop
Ensure none of VERDE services are running by executing the following (one at a time)
ps -e | grep dhcpd
ps -e| grep win4
ps -e| grep verde
ps -e| grep licsrv
If a service is running, you'll see the following
ps -e | grep dhcpd
19147 ? 00:00:00 dhcpd
Kill it with the command kill -9 <PID> kill -9 19147
When none of the services are running, start the VERDE services: service VERDE start
Once VERDE comes back up, check ifconfig.
If all of the VERDE (OVS) nics are not back, run through the verde-menu
/usr/lib/verde/bin/verde-menu
And Reboot
You should be back up and running.
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